Accountability and Impact Coordinator

London, UK | Washington, DC, US | Full-time; Permanent

I. Position Summary

The Accountability and Impact Coordinator provides support to the Chief, Accountability and Impact and the wider Accountability and Impact department. Key responsibilities include providing support to the Chief with presentations, scheduling, travel, expense reports, as well as administering critical aspects of the department, including managing departmental budget, supporting contracting, project managing special initiatives, departmental coordination including meeting and information management, providing logistical support for physical and virtual meetings with consultants and partner and corresponding with internal and external parties.

Excellent communication skills, time and priority management and strong attention to detail are essential for this role. We are looking for an individual who is passionate about the issues this department works on for Malala Fund.

About the Department: The Accountability and Impact Department provides technical support to Malala Fund the organization and managerial support to the programme countries of Nigeria and Pakistan. Accountability and Impact holds Malala Fund accountable to its strategic plan and commitments through monitoring, evaluation and learning and the exercise of inclusive practice and comprehensive safeguarding of vulnerable groups. Accountability and Impact enhances Malala Fund impact: through these outlined activities, by supporting Malala Fund to focus on gender transformative outcomes, and through the work in our two largest programme countries, Nigeria and Pakistan.

Salary range:

UK: £32,400 to £34,300

US: $49,800 to $52,800

II. Responsibilities

Departmental Administration and Coordination

  • Manages Accountability and Impact team’s meeting schedule and agenda, takes notes, tracks departmental decisions and action items and prioritises among conflicting demands to follow projects through to successful completion.
  • Builds and leads on departmental budget, coordinating with objective holders and finance to ensure optimal financial delivery.
  • Build, maintain and manage excellent relationships with the Executive Leadership Team, consultants and other stakeholders.
  • Organizes and compiles Accountability and Impact data as written summaries for internal and external stakeholders.
  • Support contracting and relationship management with consultants and vendors.
  • Lead on logistics for group events, including booking travel and securing visas.
Executive Support to the Chief, Accountability and Impact
  • Compiles and helps prepare draft presentations, pre-read documents, interview briefs and trip books to ensure the Chief Accountability and Impact is well prepared for all meetings and events.
  • Manages critical deadlines and special projects for the Chief Accountability and Impact to ensure smooth implementation.
  • Plans and coordinates diary scheduling for the Chief Accountability and Impact.
  • Provides logistical support for travel, including booking air travel, hotels, visas and doing expense reports.
  • Performs other administrative functions as necessary to best facilitate the Chief’s ability to effectively lead the Accountability and Impact department.
Programme Support
  • Develop and implement streamlined processes for furthering efficiencies in team systems.
  • As directed by the department’s senior leadership team, project-manage projects for the department to ensure quality and timely delivery of objectives.
  • Support monitoring, evaluation and learning and gender, inclusion and safeguarding teams with workflow needs as time permits.
Organisational Culture
  • Upholds the values of Malala Fund.
  • Actively contributes to making Malala Fund a diverse and equitable workplace through inclusive practice and openness to different perspectives, cultures and ideas.
  • Maintains behaviour and conduct that uphold the highest standards for safeguarding, professionally and personally.
  • Acts as a role model for a ‘learning organisation’ culture by seeking insight and using problems as opportunities to learn.

III. Knowledge, Experience and Behaviours


  • Proven track record of meeting deadlines and effectively managing multiple tasks.
  • Superior organization, prioritization and project management skills with high attention to detail.
  • Excellent written and verbal communications skills, with previous experience in copyediting and knowledge of the AP style.
  • Resourcefulness and ability to work independently and with excellent judgment, taking ownership of a wide range of responsibilities.
  • Experience supporting communications for high-level political, business and non-profit officials in the UK / US and internationally as well.
  • Experience managing budgets and organizational workplans.
  • Experience handling sensitive and confidential information with the highest level of discretion.
  • Proficient in Microsoft Office Suite and Google Apps.
  • Strong commitment to the Malala Fund’s mission to empower girls through education.
  • Pre-existing authorisation to work in the UK or US.
  • Experience managing complicated domestic and international logistics – ideally with experience securing travel visas.
  • Experience planning and managing events, including facilities and external vendor contracts.
  • Familiarity with operating in the developing world.
  • Flexibility and willingness to work in situations of flux; ability to work in a fast paced environment.
  • Availability to occasionally travel both domestically and internationally as needed.
  • Previous experience with monitoring, evaluation and learning frameworks.

Malala Fund is committed to racial equity and social justice. We actively seek applicants from diverse backgrounds, experiences and identities, to provide a wide range of perspectives, ideas, views and insights into the strategy, policies, culture and ambitions of Malala Fund. We would particularly welcome applications from candidates who have lived in countries in which Malala Fund is operating.

IV. About Malala Fund

Registered as a public charity in the U.K. and U.S., Malala Fund is working toward a world where all girls can learn and lead. With more than 130 million girls out of school today, we're breaking down barriers that hold girls back.

Malala Fund advocates for resources and policy changes needed to give all girls a secondary education. The girls we serve have high goals for themselves and we have high expectations for leaders who can help them. We invest in local education leaders and front-line organisations — the people who best understand girls in their communities — in regions where most girls are missing out on secondary school. We give girls the tools they need to advocate for education and equality in their communities and a platform for the world to hear their voices. We believe girls should speak for themselves and tell leaders what they need to learn and achieve their potential.

V. How to Apply

Please submit your resume and responses to the below prompts through the application link by 10 February 2023.

Applicant must have right to work in the location they are applying and will be expected to work from that location.

Please be aware we are reviewing applications on a rolling basis and reserve the right to close the vacancy should a suitable candidate be identified before the closing date.

Please note that due to the very high number of applications we receive when positions are posted, we are only able to respond directly to candidates with whom we wish to move forward in the interview process.

Malala Fund is an inclusive organisation and welcomes applications from under-represented and intersectional groups including BIPOC, LGBTQ+ and persons with disabilities. We are seeking people from different backgrounds, cultures, age, experience and identities, to provide a wide range of experience, ideas, views and insights into the strategy, policies, culture and ambitions of Malala Fund.

Malala Fund is committed to ensuring the safety of those involved in our work. Our first priority is protecting everyone who comes in direct or indirect contact with our organisation. Malala Fund has a zero-tolerance approach to abuse and exploitation by any of our staff, representatives or partners. We commit to ensuring that those who work with Malala Fund or on our behalf are able to work in an environment that is free from harm. To this end, Malala Fund reserves the right to conduct background checks on prospective and current employees.