Director of Human Resources

Washington, D.C. or London | Full-time, permanent

Position Summary

Reporting to the CEO and working closely with the COO and wider Executive Leadership Team, the Director of Human Resources (HR) will oversee all HR administration and will serve as a key strategist, advisor and implementer of organisation-wide efforts to create a positive employee experience, recruit and retain global talent, and foster a culture of equity, inclusion, learning and development. As a team, Malala Fund seeks to dismantle colonial norms that have long existed in the international INGO sector while becoming a more anti-racist organisation both inside and out. Although the work necessary for meaningful change cannot sit squarely with any one role or department, HR must serve as a committed, knowledgeable and strategic partner in critical near- and longer-term cultural and operational shifts. The HR team will work closely with Malala Fund’s leadership and Anti-Discrimination and Equity Task Force in these efforts.

This position will oversee one direct report (an HR Officer) with the potential to help grow the HR team at Malala Fund over time. The successful candidate will combine technical skills in Human Resources management, ideally in an international context, with innovation, creativity and enthusiasm in order to support Malala Fund’s global expansion efforts and dual charities in the U.S. and U.K. An empathetic and tactful communicator with the skills necessary to build trust and respect across a diverse and mission-driven team, they will be a self-starter, able to quickly understand organisational dynamics and affect insight and personnel strategy. They will have a proven track record in fostering an inclusive, anti-racist and decolonial workplace culture as well as recruiting and retaining top talent and will deeply value the concerns of their colleagues.

Starting salary range: $110,600 - $117,300 USD | £78,800 - £83,600 GBP

II. Responsibilities

HR Infrastructure and Learning

  • Build-out Malala Fund’s HR function to support the needs of a global team and the organisation as a whole.
  • Together with the HR Officer, serve as a solution-focused sounding board for staff seeking HR-related guidance and oversee queries from employees regarding HR issues.
  • In consultation and collaboration with colleagues, design, advocate for, and execute inclusive, proactive, people-centric policies and initiatives that align with Malala Fund’s strategic priorities and values and promote positive organisational culture.
  • Develop regular staff feedback mechanisms and ensure that the opinions and concerns of all staff are voiced at leadership and decision-making tables, including with the CEO, Malala Fund’s boards of Directors and Trustees, its Anti-Discrimination and Equity Task Force and its Executive Leadership Team.
  • In consultation with hiring managers and with support from the HR Officer, design, manage and lead targeted and innovative recruitment campaigns to attract diverse global talent to Malala Fund.
  • Lead the inclusive development of reward, recognition and benefits, ensuring that Malala Fund’s practices are inclusive, equitable and aligned with organisational values, longer-term strategy and sector best practice.
  • Working with the HR Officer, continually refine and develop Malala Fund’s induction and employee onboarding procedures to help ensure that new hires are quickly integrated into the team.
  • In consultation with Malala Fund’s Anti-Discrimination and Equity Task Force, and collaboration with other cross-departmental and -level colleagues, design and implement annual learning and development (L&D) plans, based on a developed L&D strategy and Malala Fund's values and strategic goals.
Strategic HR
  • Provide high-level advice to Malala Fund’s leadership on organisational people strategies and policies in order to build capability and effectiveness as well as positive team culture.
  • Working with the CEO and ELT, provide leadership in developing and delivering Malala Fund’s HR capacity and capability, in line with the organisation’s five-year strategy and values, through employee engagement, insightful analysis of management information and collaborative workforce planning.
  • Ensure meaningful management information is readily provided in order to assist executive staff in decision making and planning.
  • Triage HR-related issues across the organisation, and coordinate and disseminate regular pulse check activities to assess employee engagement and identify emerging themes with department heads, in order to respond effectively to trends and feedback.
Operational HR
  • Oversee the administration of employee benefits, refine and coordinate a bi-annual staff performance review process and leaver processes.
  • Provide ad hoc support and reporting as needed across the organisation related to special projects, evaluation and global expansion.
  • As appropriate and with the highest degree of confidentiality, implement and further refine Malala Fund’s grievance, anti-discrimination and anti-bullying and harassment reporting policies.
  • Ensures all team members understand and comply with all of Malala Fund policies, procedures and resources.
  • With support from legal counsel, maintain up to date knowledge of U.K. and U.S. employment law and develop a strong understanding of national labour laws in other countries where Malala Fund operates and may eventually employ staff; work under the guidance of national legal counsel to help ensure Malala Fund is legally compliant in all countries where it employs staff
Organisational Culture
  • Uphold the values of Malala Fund: ambition, bravery, inclusivity, creativity and integrity.
  • Actively contribute to making Malala Fund a diverse and equitable workplace through inclusive practices, utlisation of a DEI, anti-racist lens, and openness to different perspectives, cultures and ideas.
  • Maintain professional and personal behaviour and conduct that uphold the highest standards.
  • Act as a role model for a ‘learning organisation’ culture by seeking insight and using problems as opportunities to learn.

III. Qualifications

Essential Skills, Knowledge and Experience

  • Extensive experience managing the human resources functions of an organisation or entity, ideally in a global context.
  • A strong commitment to gender equality and racial justice, with proven experience developing, refining and/or implementing racial equity, diversity and inclusion initiatives.
  • Extensive experience in effective, strategic HR, partnering with organisational leadership and managers, advising on a broad spectrum of people, organisational and cultural issues, including experience of managing complex employee relations cases.
  • Substantial experience inclusively developing new systems, policies and processes to reflect organisational values and improve efficiency while also ensuring legal compliance.
  • Extensive experience with successful recruitment and selection strategies for globally representative and diverse candidates.
  • A strong knowledge of U.S. and/or U.K. employment regulations.
  • Excellent verbal and written communication skills, including presentation skills – able to communicate complex and sensitive information with tact and diplomacy.
  • Strong people management skills.
Desirable Skills, Knowledge and Experience
  • Experience developing and implementing an overarching HR management strategy, including integrated workforce planning.
  • Extensive lived and/or worked community-level experience in a current or future Malala Fund programmes country.
  • Knowledge of safeguarding best practice.
  • Knowledge of regulatory framework in relation to staff health, safety and wellbeing.
  • Some knowledge of General Data Protection Regulation (GDPR) in the U.K.
Behaviour and Values
  • A strong commitment to Malala Fund’s mission to empower girls through education.
  • An empathetic and active listener who can connect with others, gain trust and confidence from staff and community members, in particular across lines of difference.
  • Actively invites feedback and knows how to implement it.
  • Deeply believes that racial equity and social justice are important and is driven to act on this belief; recognises ways that race, gender and other identities intersect and play out in the work, including within Malala Fund’s workforce and the communities it serves.
  • A strong commitment to professional development and continued learning.
  • An excellent team player with ability to work independently and in collaboration with colleagues at all levels across departments and external stakeholders.
  • A high degree of integrity and discretion.

Note: This position is eligible for immigration sponsorship in the U.K.

IV. About Malala Fund

Registered as a public charity in the U.K. and U.S., Malala Fund is working toward a world where all girls can learn for 12 years and lead without fear. We advocate for resources and policy changes needed to give all girls a secondary education. The girls we serve have high goals for themselves — and we have high expectations for leaders who can help them. We invest in developing country education leaders and frontline organizations — the people who best understand girls in their communities — in regions where most girls are missing out on secondary school. We amplify girls’ voices. Malala Fund is building a movement of young education activists who, like Malala, speak truth to power around the world.

V. How to Apply

Please submit your resume and cover letter through the application link by May 4, 2021.

Please note that due to the very high number of applications we receive when positions are posted, we are only able to respond directly to candidates with whom we wish to move forward in the interview process.

Malala Fund is an inclusive organisation and welcomes applications from under-represented and intersectional groups including BIPOC, LGBTQ+ and persons with disabilities. We are seeking people from different backgrounds, cultures, age, experience and identity, to provide a wide range of experience, ideas, views and insights into the strategy, policies, culture and ambitions of Malala Fund.

Malala Fund is committed to ensuring the safety of those involved in our work. Our first priority is protecting everyone who comes in direct or indirect contact with our organisation. Malala Fund has a zero-tolerance approach to abuse and exploitation by any of our staff, representatives or partners. We commit to ensuring that those who work with Malala Fund or on our behalf are able to work in an environment that is free from harm. To this end, Malala Fund reserves the right to conduct background checks on prospective and current employees.